Crisis management & reputation building

Crisis management

When a crisis hits, clear communication is not optional. And the best time to prepare is before you need it.

Julie provides crisis communications support during active issues and develops crisis communications plans for municipalities that want to be ready. Whether you need immediate help with media relations, messaging, and spokesperson support, or a practical plan with clear roles, templates, and protocols, Julie helps your organization communicate with confidence under pressure.

With experience managing natural disasters, legal challenges, and sensitive public issues, Julie brings calm, strategic guidance when the stakes are high.

Crisis communications plans

A crisis communications plan helps your organization respond quickly, clearly, and credibly when something goes wrong. It sets out who does what, how decisions are made, what channels will be used, and how key information will be shared when time is short and pressure is high.

Julie develops practical crisis communications plans for municipalities and other public sector organizations. These are not generic binder-filler documents that collect dust until everyone forgets where they were saved. They are clear, usable plans built for real-world pressure.

Plans can include roles and responsibilities, approval processes, message development, media response protocols, internal communications guidance, social media considerations, accessibility requirements, and ready-to-use templates for statements, updates, and key messages. The result is a plan your team can actually use when it matters most.