Practical thinking on communications, trust, and the work of public organizations.
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Your crisis communications plan needs to be grab-and-go
Your crisis communications plan needs to be grab-and-go
If a stranger walked in tomorrow and had to use your crisis communications plan under pressure, would it actually work?
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Sound like a neighbour, not a bureaucracy
Sound like a neighbour, not a bureaucracy
On trust, plain language, and why “please be advised” is quietly killing your credibility.
Julie Rogers Consulting 